about your stay


about your stay


about your stay

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Checking In/Out

Your room will be available normally from 3:00pm on the day of arrival, with check in no later than 10:00pm. Check out on the day of departure is before 11:00am.

If you require an early check in or late check out please contact us directly by phone or email. All early check ins and late check outs are subject to availability. Late check outs may incur supplementary charges, please confirm this when making the late check out request.


Dogs are welcome in the bar area. Furthermore, Rooms 1-6 (located to the ground floor) welcome dogs and are all fitted with external doors leading onto a private patio area. Please note dogs are not permitted on the first floor. You are politely asked to make us aware at the time of booking if a dog will be accompanying you during your stay with us; each dog is charged additionally at £15 per night, dog beds and food can provided upon request. We ask that you please keep your dog off the bedding and make us aware if there are any ‘unfortunate accidents’. We kindly ask anyone who wishes to bring their dog into the main bar area that they keep their dog on a lead and under control at all times.


All guests of the Inn including residents and non-residents are welcome to use the car park provided but do so at their own risk.


Smoking is not permitted anywhere in the hotel. If you choose to smoke, please use the designated smoking area outside or on the terrace outside your room.

Door Locks & Key System

We operate a highly intelligent mobile phone-based keyless system. The RFID locks throughout our hotel enable you to operate the door locks with your mobile phone via Bluetooth. In the first instance details of this technology and how to activate the software will be communicated to you via email following confirmation of your booking. This simple process is outlined in clear, easy to follow instructions.

Alternatively, key cards can be issued when you check in to the hotel. Any physical keys you receive should be returned at the time of check out. Your key cards or Bluetooth access keys allow 24 hour access into the main hotel and your own room. It is your responsibility to ensure the safe keeping of these key cards throughout your stay. Failure to do so may result in a £5 charge being taken from the credit or debit card provided for replacement cards.

Fixtures & Fittings

Please note that the images of our rooms are for guidance only as furnishings may move around, change or be replaced.

Damages / Breakages & Loss of Property

Please report any damages or breakages as soon as possible. Any damages or breakages are chargeable at our discretion on a replacement cost basis. We provide bathrobes in all of our rooms, also available to purchase at £35. Any charges that need to be added to your bill will be charged using the credit/debit card details provided.


When booking a room/s with us directly or through a booking agent we do not charge the credit/debit card that is provided to us. In the first instance, your card details are used to secure your booking only. All payments are taken on departure.

Advance Payments

If you would like to make a full payment prior to the date of a reservation this can be done directly by phone or email.


All pricing shown is VAT inclusive.

Reservations & Cancellation Policy

If you are unable to make your reservation or no longer need your reservation please inform us at least 48 hours in advance. Please be advised, cancellation after the 48 hours notice period will result in full payment for your booked stay being taken from the credit/debit card details provided.

Table Reservations

Table reservations for parties of 8 or more diners can be made by contacting us directly on 01332 824297. There will be a deposit charge of £10 per person.

If you would like to cancel your table reservation we would kindly ask that you inform us as soon as possible.

Gift Cards

Available upon request. Please ask a member of staff for details.